Policy - Bolognadream Short Lets Apartments

Short Lets Apartments
Vai ai contenuti
General Terms and General Condition

TIMES OF ARRIVAL AND DEPARTURE
Check-In / Arrival from 14:00 to 23:00. The expected arrival time will be settled at the confirmation of the booking. On arriving at the Apartment the registration will be done and, in the apartment, the guests will have to show a valid document of indentification.
Check-Out / Departure: by 10.00 am, in order to allow the cleaning of the rooms. If the guests need to make the check-out after 10.00 am, it must be postponed with a previous arragement with the Apartment administration. Before departing our guests are kindly asked to leave the keys of the apartment.

BREAKFAST
Every guest will take care of breakfast in complete autonomy. Only the first day all the products needed for the breakfast will be free catered by Apartment administration. So, All the products needed for breakfast will be provided free of charge by the management and managed by each guest in full autonomy.

CLEANING OF THE ROOMS
The housing facility will be delivered to the guests clean and in order. If guests stay will last more than 2 days at check-in, in addition to the fee for the agreed period, the guests will be charged an additional 30 € for cleaning, which will be made by the host after the departure of the guests.
The guests will have to keep clean, tidy and in good condition all environments. The full change of bed linen is done every three days, while the full change of bathroom linen is done every day. The host can access the rooms, if they are free, for the daily tidying. If during the time in which the cleaning is effected (10:30/12:30), the rooms are occupied, the daily tidying will not be carried out (unless there has been a previous arrangement with the host about the change of cleaning time). Please keep every room clean and tidy

BOOKING AND CONFIRMATION
The booking must be made by email, an email of confirmation and acceptance from the Apartment management will follow.
The booking will only be confirmed when the guest makes the payment (through transfer, credit card, PayPal, etc.) of the deposit equal to 50% of the amount of the entire stay, except a different percentage of the amount of the entire stay eventually agreed with the Apartment administration.
The balance of the entire payment must be made at the Check In (by cash, credit card or debit card), before the keys are delivered.
Early departure will not be refunded.

CANCELLATIONS
If cancellations, received in writing, are made at least 14 days before the first day of the stay, the deposit will be completely refunded. If the cancellation arrives later, it will not be refunded but it will be withheld for the incovenience caused.

CANCELLATION COMING FROM THE BOLOGNA DREAM SHORT LETS APARTMENTS
In the unfortunate event that we have to cancel your reservation, we will warn you as soon as possible and try to find you an accomodation with similar characteristics to ours.
Bologna Dream Short Lets Apartments will not be responsible for cancellations caused by causes of force majeure or by cancellation of flights, trains, ships, ferries or by circumstances like natural disasters, fires or wars. These events should be covered by travel insurance.

PRICES
The prices refer to the Apartment and include the free services mentioned in the website, sheets, towels, blankets and tablecloths.

BEHAVIOUR
It is strictly forbidden to smoke in all the Bologna Dream Short Lets Apartments.
It is not allowed to bring friends, relatives or other people that are not staying in the Bologna Dream Short Lets Apartments, unless it has been previously scheduled with the Bologna Dream Short Lets Apartments.
Do not go around the Bologna Dream Short Lets Apartments “wearing” clothes that could offend other guests. All guests are expected to behave as polite and civilized people avoiding trouble and inconvenience to people, animals or objects within the property.
Do not disturb the neighborhood in any way. Guests are expected to be quiet from 11 pm to 8 am and from 2 pm to 4 pm.
Please be careful to switch off the light in the rooms, the air conditioners, the TVs and other electronic devices when you leave your room or the Bologna Dream Short Lets Apartments and in avoiding the waste of water.

KEYS
At the end of the stay every guest has to return the keys of his apartment. In the case of loss of the keys, the guests are required to refund the whole expense for the change of the lock.

DAMAGES
Every guest must repay any damage to the Bologna Dream Short Lets Apartments or services provided. The security deposit of Euro 150 for stays from 1 to 4 nights, Euro 250 for stays from 5 to 15 nights, Euro 350 for stays from 16 nights to 1 month and Euro 650 for stays over the month, will be paid at the time of Check in (cash, credit card or debit card).

ANIMALS
ONLY SMALL SIZED animals will be allowed in the Bologna Dream Short Lets Apartments. They will be permitted ONLY if you’re the only guests in the Bologna Dream Short Lets Apartments or by previous arragement with the Bologna Dream Short Lets Apartments administration. By SMALL SIZED animals we mean every animal that weighs less than 8 kg.

RESPONSABILITY We accept no responsibility for loss, theft or damage of your property left in rooms.
Via dei Maceri n. 11/3° -  Bologna – Italia
tel: +39 342 9723955 / +39 3403715477 / +39 3891244789
Copyright © 2017 Bolognadream. All Rights Reserved.
Suggested by:

    
+39 342 9723955
General Terms and Conditions
Torna ai contenuti